Business Analyst

Location: Windhoek

Reports to: IT Director

Position Overview

The Business Analyst plays a crucial role by liaising between IT teams and business stakeholders, using data analytics to comprehend corporate procedures, spot potential for development, and create plans to maximize production and efficiency. They collect and analyse data and model company processes to provide decision makers with evidence-based insights and recommendations. The Business Analyst will ensure technology solutions align with corporate goals, making strategic planning and decision-making easier, will be responsible for analysing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity.

Key Responsibilities

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Analyse data to identify trends, patterns, and insights that inform business decisions.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions. Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.

Qualifications

• Bachelor’s degree in Commerce, Business Administration, Information Technology, or a related field.
• A Master’s degree will be an advantage.
• Minimum of 3 years of experience as a Business Analyst or in a role that required significant data analysis.
• Experience in working in an FMCG environment will be preferred.
• Demonstrated ability to work in a multidisciplinary team and collaborate with diverse stakeholders.

Key Competencies

• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with business process modelling and documentation tools.
• Knowledge of project management methodologies and tools.